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May we recommend..
Hamradio’s Software Works
Hamradio’s Software Works image

hamradio’s Software Works is the home of long-time DC member hamradio.

You'll find both hamradio's windows desktop tools, as well as information about his other web projects, including the fun coincalc.com website. Hamradio is also a talented photographer and graphic artist and sometimes helps us with site images and icons.

Read more…

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Just cancel the @&@$(!#*! Account!

128206-2502p119-1b.jpg
It's hard to find a Web service that doesn't offer a free trial. But just try canceling. We did, and the results weren't always pretty.

It took me less than 5 minutes to sign up for a NetZero dial-up Internet account. But after canceling that account, I spent a week trying in vain to reverse a charge that the service levied after my cancellation request.

I had to call NetZero a total of five times, holding for several minutes and then enduring long and fruitless conversations with company agents every time I called. According to the NetZero representatives that I spoke to, I needed to talk to a supervisor to arrange a credit, but none was ever available when I called. In the end, I gave up and let NetZero keep the money.

To evaluate how difficult canceling an online service can be, I signed up for and then canceled 32 accounts, each at a different site. About a third of the services in my sample made the seemingly simple goal of canceling very hard to achieve (see the "Big Hassle" entries in "Want to Cancel That Service?").

Not all of my experiences were negative. Services such as a monthly New York Times TimesSelect online subscription and a monthly Consumer Reports Online account took only minutes to cancel and without lingering strings. But some others made me feel as though I'd joined the Sopranos' family business: Once I signed up, there was no quitting!

Read the Article Here: http://www.pcworld.c...28206/printable.html

posted by Josh donate to Josh
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